Welcome to the MedSolutions Online-Services Portal

This portal was created to enable Providers, Facility Networks, Members and Health Plans to access information they need as they interact with members of our clinical professional team.

About MedSolutions

MedSolutions’ experienced clinical professionals, across 20 specialties and sub-specialties, are committed to supporting the providers within our healthcare clients’ networks in improving the quality and consistency of care for members in the areas of diagnostic testing and imaging management.

Recently, CareCore National and MedSolutions agreed to a merger that brings together two of the leading Specialty Benefit Management companies.  This combination allows for two complementary businesses to jointly develop a broader portfolio of innovative and efficient solutions that improve quality of care.  Together, we already help millions of patients receive better quality healthcare.

To learn more about the CareCore and MedSolutions merger, please click on the link below:


Guidance to quickly get you started using the Online Services Portal

  1. Click here for instructions on how to create and verify your account 
  2. Click here for instructions on how to use our web portal
  3. If you would like to chat with a member of our Web Support Team, please click the orange "Live Chat Help" button at the top-right corner of the screen to do so.

Welcome to MedSolutions Online Services

Please log in to the area that's most appropriate for your needs below
Provider Log In   Facility Log In   Patient Log In   Health Plan Log In  
 Physician  Facility Network  Members  Health Plan  

Physicians, please click here to log in so you can:
Facility Networks, please click here to log in so you can:
Health Plan Members, please click here to log in so you can:
Health Plans, please click here to log in so you can view:
  • Create your account
  • Request an imaging study
  • Request case studies
  • Verify eligibility
  • View guidelines and other information
  • Update your profile
  • Create your account
  • Request case studies
  • Request claim payment status
  • Look up claim history
  • Join our Network
  • Update your profile
  • Learn more about how MedSolutions’ works with your doctors
  • View the clinical guidelines that are used to support this process
  • Reporting
  • Guidelines
  • Customer announcement
  • Webcase instructions
  • And More...




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"Cigna" is a registered service mark, and the "Tree of Life" logo is a service mark, of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its operating subsidiaries. All products and services are provided by or through such operating subsidiaries and not by Cigna Corporation. Such operating subsidiaries include Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Cigna Behavioral Health, Inc., and HMO or service company subsidiaries of Cigna Health Corporation and Cigna Dental Health, Inc.